Frequently Asked Questions
No. You do not need to sign in or link your PSN account. Simply enter any public PSN ID and PSN PlatHub will fetch available trophy data permitted by Sony’s privacy settings.
Once your mosaic is generated, click the Download button located in the top right corner. A high-quality PNG image of your PlayStation platinum trophy mosaic will be automatically saved to your device for sharing or archiving.
Use the left sidebar to customize your mosaic’s appearance. All changes apply instantly to your layout.
Absolutely. PSN PlatHub is community-driven. You can send suggestions or report bugs anytime. Reach out at contact@psnplathub.com.
Only titles that include a platinum trophy you’ve earned are displayed. Make sure your trophies are fully synced to PSN from your console — unsynced games or trophies won’t appear. Also confirm your PSN privacy settings allow trophy visibility so PSN PlatHub can access your public data.
To make sure all your trophies appear on PSN, you need to sync them from your console. This ensures your latest achievements are visible and can be fetched by PSN PlatHub. You can follow the official PlayStation guide here: How to sync your trophies on PlayStation.
Use the Search Another PSN ID button at the top right. Enter your PSN ID again to refresh your platinum information directly from PSN.
None. PSN PlatHub does not store, log, or track any personal data. All trophy information is fetched directly from PSN and processed temporarily in your browser.
PSN PlatHub supports PS5, PS4, PS Vita, and PS3 titles that appear on PSN and include a platinum trophy. When multiple platforms share the same trophy list (for example, PS4 and PS Vita), the latest released platform is shown.
It’s the percentage of PSN players who have earned that game’s platinum trophy. This information is fetched directly from PSN.
If you see a
429 (too many requests), wait a short while and try again. Temporary PSN hiccups can also cause errors; a quick retry usually fixes it.